Website terms of use

Welcome to the PCP Website. These Terms apply to your use of the Website. By continuing to browse and use this website, you agree to comply with and be bound by these Terms. If you do not agree to these Terms you are not authorised to use the Website and you must cease to access it.

COOKIES – We use cookies on our website. This is a commonly used practice, which helps us analyse how you use our website e.g. which pages you visited, and improve your experience. Visit our Privacy policy for more information on how we use cookies.

We may make changes to these Terms at any time by updating them on the Website and changes take effect immediately. You are responsible for ensuring that you comply with the latest Terms and by continuing to use the Website you agree to comply with and be bound by the latest Terms. We may change, discontinue or restrict access to the Website at any time without notice or liability.

Without prejudice to any other right or remedy available to us, if we consider that you have breached these Terms or we otherwise consider it appropriate, we may immediately, and without notice, suspend or terminate your access to the Website (or any part of it) and on suspension or termination, you must immediately cease using the Website and must not attempt to gain further access.

1. Definitions
The following terms used throughout these Terms and Conditions shall have the following meanings:
1.1. Any references to “PCP”, “we”, “us” and “our” shall be a reference to Premium Car Parks Limited, with registered number 11461247 and whose address is Sheeplands Farm, Twyford Road, Wargrave, Berkshire, RG10 8DL.
1.2. “You” and “your” refers to the user of this Website.
1.3. “Commencement Date” means the date on which your PCP Account is registered and will be notified to you by us upon your PCP Account being successfully registered.
1.4. “Data Protection Laws” means any applicable laws relating to the processing, privacy and use of Personal Data including the Data Protection Act 2018 and the General Data Protection Regulation ((EU) 2016/679).
1.5. “Fees” means any parking charges, administration fees, or other fees and charges levied by us from time to time in accordance with these Terms and Conditions.
1.6. “Go Cardless” is an organisation independent of PCP whose website is and which PCP has selected to undertake direct debits on PCP’s behalf.
1.7. “Loss” includes loss of profits, savings, revenue or data, and any other claim, damage, loss, liability and cost.
1.8. “Nominated Car Park” means one or more of our Parking Facilities which you have selected and in which you are authorised to park under your PCP Account.
1.9. “Parking Facilities” means car parks which PCP offer to its customers which are advertised on the Website.
1.10. “PAYG” means the relationship between you and PCP is on a pay as you go basis – fees for parking are only incurred on each day that you park.
1.11. “PCP Account” means the arrangement by which you are given access to our Website and our Parking Facilities and which is governed by this Agreement.
1.12. “Personal Data” means all personally identifiable data relating to you held by us in connection with your PCP Account (including your name, email address, address, telephone number, vehicle registration number(s) and bank account details).
1.13. “Privacy Policy” means the PCP’s statement which discloses the ways that PCP gathers, uses, discloses, and manages your data and which is available on the Website.
1.14. “Terms” means these terms and conditions of use.
1.15. “Underlying System” means any network, system, software, data or material that supports or is connected to the Website.
1.16. “User ID” means a unique username and password that is allocated to you or you have chosen which allows you to access certain parts of a website.
1.17. The “Website” means
1.18. Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular.
1.19. Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.

2. Personal Data
2.1. You do not need to register for a PCP Account to simply browse this Website.
2.2. To register for a PCP Account:
2.2.1. you must provide us with true and complete information in your dealings with us, including your company name, contact email address, billing address, telephone number and, if you are registering as a PAYG customer, the details of a valid account from which PCP can deduct payments;
2.2.2. we require vehicle registration numbers(s) for each of up to three Authorised Vehicles;
2.2.3. other non-mandatory information may also be requested; and
2.2.4. if you are registering as a PAYG customer, you will be required to set up an account with Go Cardless through which PCP collects direct debits for its invoices. You will be required to set up a User ID for your Go Cardless account and PCP does not have access to the Go Cardless account not your personal details in your Go Cardless account (including your bank account and other personal details).

3. Your Obligations
3.1. You must keep any User IDs secret and not permit any other person to use them
3.2. You must notify us immediately if you become aware of any disclosure or unauthorised use of your User ID, by phoning us or sending us an email to the contact details in clause 8
3.3. You must:
3.3.1. not act in a way, or use or introduce anything (including any virus, worm, Trojan horse, timebomb, keystroke logger, spyware or other similar feature) that in any way compromises, or may compromise, the Website or any Underlying System, or otherwise attempt to damage or interfere with the Website or any Underlying System; and
3.3.2. access the Website via standard web browsers only and not by any other method. Other methods include scraping, deep-linking, harvesting, data mining, use of a robot or spider, automation, or any similar data gathering, extraction or monitoring method.
3.4. You must gain our written permission to establish a link to the Website by contacting us on the contact details in clause 8.
3.5. You indemnify us against all Loss we suffer or incur as a direct or indirect result of your failure to comply with these Terms, including any failure of a person who accesses and uses our Website by using your User ID.

4. Intellectual Property
4.1. We (and, if any, our licensors) own all proprietary and intellectual property rights in the Website (including all information, data, text, graphics, artwork, photographs, logos, icons, sound recordings, videos and look and feel), and the Underlying Systems.

5. Disclaimers
5.1. To the extent permitted by law, we and, if any, our licensors have no liability or responsibility to you or any other person for any Loss in connection with:
5.1.1. the Website being unavailable (in whole or in part) or performing slowly;
5.1.2. any error in, or omission from, any information made available through the Website;
5.1.3. any exposure to viruses or other forms of interference which may damage your computer system or expose you to fraud when you access or use the Website. To avoid doubt, you are responsible for ensuring the process by which you access and use the Website protects you from this; and
5.1.4. any site linked from the Website. Any link on the Website to other sites does not imply any endorsement, approval or recommendation of, or responsibility for, those sites or their contents, operations, products or operators.
5.2. We make no representation or warranty that the Website is appropriate or available for use in all countries or that the content satisfies the laws of all countries. You are responsible for ensuring that your access to and use of the Website is not illegal or prohibited, and for your own compliance with applicable local laws.

6. Liability
6.1. To the maximum extent permitted by law:
6.1.1. you access and use the Website at your own risk; and
6.1.2. we are not liable or responsible to you or any other person for any Loss under or in connection with these Terms, the Website, or your access and use of (or inability to access or use) the Website. This exclusion applies regardless of whether our liability or responsibility arises in contract, tort (including negligence), equity, breach of statutory duty, or otherwise.

7. Privacy Policy
7.1. You are only required to provide the Personal Information outlined in clause 2.2 to us if you wish to set up a PCP Account. Should you do so:
7.1.1. we will store, process and use all Personal Data provided by you in connection with your PCP Account, which is necessary in order to perform our contract with you. This will be in accordance with the requirements of applicable Data Protection Laws and our Privacy Policy. Our Privacy Policy is available on the Website;
7.1.2. we will use Personal Data in the following ways: to provision the service and in particular to provide access to your Nominated Car Park(s); to process payments; to communicate with you about payments and information relating to a PCP Account; to update our records; to create and maintain your PCP Account; to enable third parties to carry out technical, logistical or other functions on our behalf; to provide you with requested information or correspondence, such as a response from us to an enquiry made by you; and to send you details of your new, amended or cancelled transactions;
7.1.3. your contact details may be used to supply, by telephone, email, SMS or post, information to you about us and to send you occasional marketing material where you have consented to receive this, such as information about PCP special offers which we think you might find valuable;
7.1.4. you can unsubscribe to any non-mandatory notifications at any time;
7.1.5. your Personal Data is important to us and we will not share this with anyone else, unless it is essential to provide the service or we have your express consent. We will never disclose, rent, trade or sell your Personal Data to any third parties for their marketing or mailing purposes; and
7.1.6. if PCP is sold or its business is transferred to another company, we may transfer all of our rights and obligations under this Agreement without any further notification to you and we may also disclose or transfer all Personal Data to a prospective or new owner. Such disclosure shall not alter your rights in respect of the use that can be made of such Personal Data by such other company.

8. Notices and PCP Contact Details
8.1. If you have any questions or queries you can either call our customer contact centre on 0333 222 9090 or email us at
8.2. Provided that any electronic communications are sent to the most up to date email address provided by the receiving party, you and PCP agree to receiving communications and information by email and acknowledge that all notices, information and other communications provided electronically comply with any legal requirement that such communication be in writing.
8.3. Notices can alternatively be in writing and either delivered by hand, courier or mail to:
8.3.1. the address in this Agreement (as updated from time to time) for notices to PCP;
8.3.2. the address we hold in your Personal Data (as updated from time to time) for notices to you.

9. Waiver
9.1. If we fail, at any time, to insist upon strict performance of any of your obligations under these Terms, or if we fail to exercise any of the rights to which we are entitled under these Terms, this shall not constitute a waiver of our rights or remedies and shall not relieve you from compliance with your obligations.
9.2. A waiver by us of any default by you shall not constitute a waiver of any subsequent default by you of your obligations.

10. Severability
10.1. If any provisions of this Agreement are determined by a competent authority to be invalid, unlawful or unenforceable to any extent, such term will, to the extent that it is invalid or unlawful, be severed from our contract which will continue to be valid to the fullest extent permitted by law.

11. Subcontracting, Assignment and Third-Party Rights
11.1. You are not entitled to assign, charge, sub-contract or transfer our contract or any part of it without our prior written consent.
11.2. We may assign, charge, subcontract or transfer the contract or any part of it to any person.
11.3. Any person who is not a Party to this Agreement shall not have any right to enforce any term which expressly or by implication confers a benefit on that person without our prior written agreement.

12. Law and Jurisdiction
12.1. Nothing in these Terms and Conditions shall take away or modify any of your legal rights or entitlements.
12.2. This Agreement shall be governed by the laws of England and Wales and the Parties submit to the exclusive jurisdiction of the courts of England and Wales.